Showing posts with label Baltimore. Show all posts
Showing posts with label Baltimore. Show all posts

Thursday, October 30, 2008

You're the Topps, Baby!

The sixties were the golden age of many things, depending upon your perspective. Rock and roll music, television, movies, sports, comics, cars, the suburbs, malls, you name it – if it existed during that tumultuous time, there are legions of folks who will claim that decade as the peak of the form, whether they actually lived during that time or not. To me, the sixties were definitely the golden age of the discount store, and the Interstate Stores banners, Topps and White Front, were among the most interesting of the bunch. In the Chicago suburbs, where I grew up, Topps was a fast-growing player in those years.

The first Topps “Discount City” was opened on October 15, 1956, in Hartford, Connecticut. Founded by Frank Beckerman and Selwyn Lemchen, the company’s initial slogan was “Profits in Pennies”. The company grew steadily in its early years, adding stores in West Haven, Middletown and Fairfield, Connecticut, Springfield, Massachusetts, Albany, New York and in far-flung Chicago, among others, by the beginning of 1960. Soon afterward, the Hartford store was replaced with a larger unit and a new Topps opened in Berlin, Connecticut. By the fall of 1960 there were ten stores in the chain.

The Topps stores averaged 60,000 square feet and proudly claimed “more than 100 departments”, running the gamut from housewares, baby furniture, auto accessories, sporting goods, shoes, records and toys to all manner of clothes for the whole family. That wonderful discount store oasis, the snack bar/cafeteria, was featured in every store.

Topps’ growth and success coalesced with a successful experiment that New York City-based Interstate Department Stores was conducting at the time. A staid, traditional chain of medium-sized department stores whose history dated back to 1916, Interstate had 47 old-line department stores in 1958 when it leased an old textile mill in Copley, Pennsylvania and equipped it with sales counters, shelves and garment racks, opening it for business as a discount store operation - the company’s first. When the Copley store racked up two million dollars in sales against only $12,000 in rent expense that first year, Interstate soon realized which side its bread would be buttered on.

Among Interstate’s top management, one of the most enthusiastic supporters of the Copley project was Sol W. Cantor. Described in the New York Times as a “lean, intense retailer…well schooled in the traditional department-store business”, Cantor, who would soon be named company president, forcefully led the charge into the discounting arena. In 1959, Interstate bought out White Front Stores, a 30 year old Los Angeles firm with only two stores but an impressive $20 million in annual sales. By 1966, Interstate would open 20 new White Front Stores was looking towards expansion to San Francisco, Seattle and Portland.

A year later, in September 1960, Topps Department Stores, Inc. was acquired by Interstate Stores at a cost of $ 4 million. Interstate now had footholds in several Eastern states and the Chicago area to go along with their newly acquired Los Angeles territory. Over the next six years, as the Times reported, Interstate would open 35 new Topps stores, increasing the average square footage per store from 60,000 to over 80,000 square feet.

One important change in the Topps stores under Interstate’s ownership was in the merchandise mix. Heavily weighted towards softlines (clothing, linens, etc.), Interstate introduced appliances, automotive supplies, sporting goods and other lines until the softlines/hardlines mix approached 50%. White Front, whose reputation was heavily built on appliance sales (in the early 1960’s, the Interstate organization was General Electric’s largest appliance customer on the west coast, and was Admiral’s largest customer altogether), required an opposite strategy - the new White Front stores featured extensive clothing lines for the first time, although hardlines would continue to dominate there.

Most of the new Topps stores were opened in partnership with supermarkets to maximize their customer drawing power. Several of the Connecticut Topps stores, for example, opened up with Food Mart stores riding shotgun. Food Mart was an independent chain based in Holyoke, Massachusetts and founded in 1949 by Frank Castaldo. In the Chicago area, the Topps stores were paired with National Food Stores. National Tea Company, founded in 1899, had long been a leader in the Chicago grocery market.

Topps continued to expand into new markets and to beef up their existing ones as the sixties progressed. In August 1962, for example, three Topps stores were opened in the Cleveland area in a single day. The same year, 1962, saw Topps grow to eight stores in Chicagoland - Waukegan, Rolling Meadows, Niles, La Grange, Joliet, Chicago Heights, Highland (Indiana) and Addison. My family shopped occasionally at the Rolling Meadows store, which was paired with a National Food Store. The combination was called a “Topps-National Super City”.

By 1968, Interstate had 60 Topps stores, along with 28 White Front units, 32 traditional department stores (these were being slowly phased out by this time) and 8 toy superstores. The previous year, Interstate had bought out the Washington D.C. –based Children’s Supermart chain, the forerunner to Toys "R" Us. Around that time, (now company chairman) Sol Cantor, noting that it had taken Interstate 38 years to reach the half billion annual sales mark, boldly predicted that the next half billion would only take 5 years – in effect, Interstate would be a billion dollar company by 1972.

It wasn’t to be. The early seventies provided a rude awakening for many discount chains, and Interstate’s stores, Topps in particular, suffered some of the worst hits. In 1971, 10 Topps stores were closed, including three Columbus, Ohio units that were sold off to Gray Drug. The combination of rising costs and increased competition continued to take its toll, and by 1972, the company began to post substantial losses. Plans were announced to close an estimated 14 White Front stores that year. A 1972 Los Angeles Times article quoted a stock market analyst who assessed the company’s troubles as saying “improved merchandising at the discount department stores appears necessary for meaningful profits”. Interstate chose instead to close more stores. By 1973, 19 Topps stores and 19 White Front stores were closed. “Profits in pennies” would have looked good at that point.

In early 1974, having posted a $60 million loss the previous year, Interstate pursued an unsuccessful attempt to acquire the variety and discount stores owned by McCrory Corporation. McCrory’s stores were profitable and had a net value of $120 million, which would have offset Interstate’s losses. With the McCrory opportunity gone, Interstate filed for Chapter 11 bankruptcy, hoping to reorganize. Unable to obtain further credit from their suppliers to continue stocking the stores, the US Government soon forced the company into Chapter 10 receivership. Forty-one 41 Topps stores were closed by that time, and Interstate announced the immediate closing of 11 more Topps stores, with the remaining 9 to be closed “in due course”. Plans were already underway to sell the remaining White Front stores. Company chairman Sol Cantor resigned, and a trustee was appointed to oversee the liquidation process and to ensure the viability of Interstate’s remaining golden asset, Toys “R” Us. Eventually Toys “R” Us founder Charles Lazarus would take charge of the company (which emerged from bankruptcy in Spring 1978 and was renamed Toys “R” Us Corp.), leading it to success far beyond anything Interstate had ever known previously.

We didn’t shop there often, but one memory stands out, dating from around 1973 or so. One evening my dad, brother and I were shopping at the Rolling Meadows Topps store. The store was near empty (not surprising given the state of the company at the time), and in the main aisle stood a bearded, rumpled, outdoors-type dude of about thirty years of age, standing all alone next to a table with a stack of slim hardcover books on it. It was a book signing, at Topps, of all places! It turns out he had written a book of poetry, and just asked the store manager if he could sell his books there (anything to build traffic, I guess). Upon closer examination, the books themselves looked a bit rumpled as well, and the author launched into an explanation about a canoe trip he had recently taken, with a case of his books onboard (he didn’t explain that part). The canoe capsized, soaking the case of books. The guy’s story was so offbeat, my dad actually bought one of his books!

The first five photos, an exterior and four inside shots date from 1967, the remaining two color shots, including “The Scene” (Here come da judge, baby!) are circa 1970. The black-and-white photo above is of a Baltimore Topps store from 1967, very similar in appearance to the store in the first photo. Pictured below are a new Topps store which opened in 1962 at 467 Main St., East Hartford, Connecticut, and a circa-1960 Chicago area Topps coupled with a National Food Store.

Thursday, November 29, 2007

7-Eleven - How Conveeenient

Today, pulling up to a gas station that does not have a convenience store attached is a very rare thing indeed. At virtually any gas station, be it a mom-and-pop operation, a small regional or citywide chain or a major chain that may or may not be oil company owned, the convenience store is an expected part of the deal. The “service stations” with their auto service bays and tow trucks parked out front are just about consigned to history, their operators long ago having realized that selling soft drinks and food were much more profitable than towing and servicing cars.

More than any other company, the Dallas-based Southland Corporation, better known by the name of its stores, 7-Eleven, pioneered the convenience store concept. Originally, Southland’s drawing card was not gasoline but ice, which was a sought-after commodity in the early part of the 20th century when many homes did not own electric refrigerators. Gasoline would come later. The Southland Ice Company was formed in 1927 through the combination of four local Dallas-area ice companies by entrepreneur Claude S. Dawley. Through the 20’s into the 1930’s, Southland gradually added milk, ice cream and other food items for the convenience of its customers. The company really took off under the leadership of Joe C. “Jodie” Thompson, who joined one of Southland’s predecessor ice companies in 1922 and would become Southland president in 1931, a position he held for thirty years until his death. In the late 20’s, Southland adopted the name Tote’m for its stores, with a genuine Alaskan totem pole as a store logo (they were later painted on the buildings). In the 30’s and 40’s, Southland bought out a number of other small chains in north Texas, maintaining their original names.

In 1945 the company decided it was time for a common identity and a new image for all of their stores, which by that time had evolved into mini-supermarkets, minus the meat and produce sections. With an ad agency’s help, they decided on “7-Eleven”, a catchy name that played off the stores’ operating hours. The first of a succession of green and red logos was adopted, and all existing stores were converted to the new image in 1946. Interestingly, 7-Eleven offered curb service for decades. The stores utilized an “open front” design with roll-up garage-style doors across nearly the full face of the store, which were kept open when weather permitted (which in Texas, of course, is most of the time). The open front design was maintained well into the 1960’s, although by then the door design was changed to a glass sliding type.

By 1950, with 80 stores under its belt, Southland opened its first stores outside of the north Texas area with a move into Austin that year and Houston in 1952. The first stores outside of Texas were opened in the Jacksonville and Miami, FL areas in 1954. From here, Southland moved into other markets at a breathless clip, adding Washington DC, Baltimore, Philadelphia, Kansas City, Salt Lake City, and several others by 1963 for a total of more than 1000 stores. Mr. Thompson passed away in June 1961, and the company leadership passed to his eldest son John. Southland didn’t miss a beat, and through the rest of the sixties and well into the seventies the company would experience phenomenal growth.

The sign and the two exterior photos (showing the sliding-door storefront) date from 1964. Note the promotional banners above the doors, a tradition that continues with 7-Eleven stores today. The photo of the impeccable counter man and his well-dressed customer (whose car appears to be still running outside – those were the days) is from 1966. “Oak Farms” was located in Dallas and was one of several regional dairy (and I guess, bakery) firms that were owned by Southland.